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Palo Alto VPN

Faculty and Staff may use this guide to setup the campus VPN.
* Students contact your major's department.

  1. Claim your SDSUid.

    To retrieve your account, please send an email to: SDSUid@sdsu.edu
    - Please send from your @mail.sdsu.edu or @sdsu.edu email account
    - Please type in the subject line: SDSUid

  2. After claiming your SDSUid, you must login and set a password at portal.office.com.  Until a password is set, you can not use eduroam, or the VPN.

  3. With SDSUid claimed you can access eduroam wireless using that id and password.  You need to use the entire name for the username, eg @sdsu.edu and the password you set for the account.

  4. With SDSUid claimed you may request VPN access by contacting your department's Active Directory Administrator.  IVC Faculty should contact Adrian Gonzalez for VPN access.

  5. After your department approves your request and you are added to the VPN group, install the VPN client.

  6. a) You will go to https://malbec.sdsu.edu to login and get the client.  This must be done from off campus or from SDSU Wireless (this cannot be done from eduroam).  You will use the username portion of your account only.

    b) Once you have the VPN client installed, the login is slightly different from eduroam access.  The client login is just the username (without the @sdsu.edu) and the password. The portal is malbec.sdsu.edu

    c) Please see ITSO's VPN Instructions for more details on installing the campus Palo Alto VPN.

    d) If your access requires mulit-factor authentication, please see ITSO's Multi-factor Instructions.

* Students contact your major's department and ask to be added to the VPN group in the department's active directory.  Please provide your department with the Professor's name, project or system, that you need to access from off campus.  If they have questions, have them contact ITSO and indicate they have students needing VPN access and ask for more info.